Texting is a Fast and Easy Way to Communicate with us and
We are Now Offering Text Messaging as a Member Service Communication Line!
We are officially able to communicate via text with you to help you with your credit union needs with ease, security, and efficiency! Text us at our main line number, 270.684.8954, during our regular business hours or text keywords to 270.684.8954 for 24/7 answers to common questions.
In addition to answering any questions you may have, we also have the ability through the use of secure links to send and receive secure e-signatures through DocuSign, send and receive important documentation for your accounts, handle fraud and affidavit procedures, open new accounts and loans, make changes to your current accounts, and more.
While we are excited to be able to better serve you in this way, due to certain limitations, we cannot text or receive texts concerning account balance information, account transfers, account transaction information or send or receive account numbers within the texts themselves. If you are needing to make a transfer or check a balance, feel free to call or download our mobile app onto your phone to check your account balances and make transfers immediately at any time!
Tip: Add 270.684.8954 as DCTFCU to your contact list.
Get Answers with Text Messaging KEYWORDS – Text 270.684.8954
Text us 24/7 at 270.684.8954 using the Keywords below for answers to common questions about DCTFCU services. And, if your question is a little more specific about your account, we’ll respond to your text message during business hours!
Keywords for 24/7 Answers
Text any of these keywords to 270.684.8954 for 24/7 answers to common questions about DCTFCU services.
APPLY – Looking to apply for a Loan, Credit Card, Debit Card or New Member Account? Text to immediately get started with our application processes.
ATM – Looking for a no-fee ATM close by? Find a no-fee CO-OP or Alliance One ATM.
AUTO – Ready for a new car or want to refinance? Get started with our online loan application.
CARD – Looking for a credit card that works for you? Check out our credit card options.
CHANGES – Needing to make a change to your account? Text for our account change options.
CONTROLS – Need to turn your card off quickly? Learn more about our Card Controls option.
HOME – Love your home and your loan. Learn more about our home loans.
HOURS – Need to visit us or speak with a representative? Check our location and hours.
LITERACY – Are you a teacher? We offer FREE financial literacy curriculum and materials to all of our community schools. Interested in these materials for your classroom? Let’s get you started.
LOAN – We have a loan for all your borrowing needs. Check out our loan options.
LOST -For help with a Lost or Stolen debit or credit card.
MEMBER – Interested in becoming a member? Start our easy remote account process now.
MOBILE – Manage your accounts from anywhere. Learn more downloading our mobile banking app and depositing checks remotely.
WELLNESS – Sometimes life gets ahead of us. We have ways to help you get your finances back on track and teach you more about your finances. Learn more here.
RATES – Find out our latest deposit and loan rates.
RESET – Needing to reset the pin number for your debit card? Learn how to set your own number.
ROUTING – Our routing number is 283979929, but we can text it to you too.
SAVINGS – Interested in long term savings? Learn more about our saving options.
Message and data rates may apply. Enrollment not required to be a member or apply for services. Messages are sent by auto dialer to this mobile #. Promotional texts may be sent as frequently as two or three times a month. Cancel Text Messaging at any time-just text “STOP” to 74994. After you text “STOP” to us, we will send you a message confirming you are unsubscribed. After this, you will no longer receive text messages from us.
Terms of Service