Member Resources

& Info

Customer Service

1- 800-215-5574  (or) 1-270-684-8954 (Press 0 for Representative)

Report lost or stolen MasterCard debit/ATM cards to 270-684-8954800-215-5574; or 800-528-2273.

Debit Card Dispute

Visa Travel Card – Balances, Transactions, Lost or Stolen

Visa Gift Card – Activation, Lost or Stolen


Alesha Saalwaechter, President/CEO: ext. 1101 ([email protected])
Karen Volk, VP of Operations: ext. 1100 ([email protected])

Loan Department

Ashley Hicks, VP of Lending: ext. 1105 ([email protected]) NMLS# 2020695
Denice Kemper, Loan Officer: ext. 1107 ([email protected])
Ashley Payne, Loan Processor: ext. 1104 ([email protected])

Member Service Representatives

Dayna Robbins, Head Teller: ext. 1112 ([email protected])
Ginny Nealen: ext. 1106 ([email protected])
Debbie Simmons: ext. 1115 ([email protected])
Sherry Rickard: ext. 1111 ([email protected])

Stacy Statts, Financial Services Rep: ext. 1114 ([email protected])

Tina Payne, Marketing Director: ext. 1113 ([email protected])
Bill Murphy, IT/Colletions/Data Processor: ext. 1102 ([email protected])

CUNA Mutual Group / TruStage

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