Member Resources

& Info

Customer Service

1- 800-215-5574  (or) 1-270-684-8954 (Press 0 for Representative)

Report lost or stolen MasterCard debit/ATM cards to 270-684-8954800-215-5574; or 800-528-2273.

Debit Card Dispute
1-800-600-5249

Visa Travel Card – Balances, Transactions, Lost or Stolen
1-877-850-9650

Visa Gift Card – Activation, Lost or Stolen
1-866-833-2370

Management

Alesha Saalwaechter, President/CEO: ext. 101 ([email protected])
Debbie Arnold, VP Operations: ext. 100 ([email protected])

Loan Department

Janie Coomes, Loan Clerk: ext. 107 ([email protected])
Sandy Hicks, Loan Officer: ext. 108 ([email protected]) NMLS# 486577
Karen Volk, Loan Officer: ext. 105 ([email protected]) NMLS# 649106

Member Service Representatives

Dayna Robbins: ext. 112 ([email protected])
Denice Kemper: ext. 106 ([email protected])
Pam Raether: ext. 111 ([email protected])
Ashley Hicks: ext. 115 ([email protected])

Tina Payne, Marketing Director: ext. 113 ([email protected])
Betty McDaniel, Financial Services Rep: ext. 114 ([email protected])
Bill Murphy, Data Processor: ext. 102 ([email protected])

CUNA Mutual Group / TruStage